What our Customers say...


Thank you for the mitigation work done to my home in Newton. Your work was excellent, and your crew was as well!

Thanks again, the result was wonderful and we are very pleased with the work! Kudos to all of the men who worked on our job. They were polite, hard working and very respectful of our property. I am so grateful.

Thank you,


Your production manager, Brian Tucci, came to my property on time to evaluate a mold issue bringing a wealth of knowledge while providing excellent counsel and next steps. SERVPRO of Northern Sussex County is definitely a company I recommend. Review Rating: 5 Stars!

Service was quick and professional. SERVPRO of Northern Sussex County is a good company with friendly helpful employees.

There was mold in the attic of a house my husband and I recently bought. SERVPRO of Northern Sussex County was great about coming out to take a look at it, and gave us suggestions that saved us tons of money! They gave us a much better quote than some of the other companies around! They came back out to remediate the mold quickly. The project did not take them long to complete at all! 5 Star Review, I would highly recommend!

Brian, thank you for your consultation and evaluation for my seller's home in Branchville, NJ. I really appreciate your professionalism and thoroughness throughout this process. I am grateful Leigh recommended you to me and look forward to working with you in the future if I have clients who need your services or recommendations. Have a great week! Very Sincerely, Pam.

My wife and I were extremely pleased by your company's response and we would heartily recommend your company should the need arise. Your estimator, Mr. Tucci, was pleasant, professional, and informative. The two technicians who worked here, Danny and German, were prompt, polite, efficient, very professional, and also easy to deal with. The remedial work was done quickly and flawlessly, and the rebuild work was completed timely and done very well, including the match-up of the paint color. I am so happy we called SERVPRO of Northern Sussex County to do the work for us. We are very pleased.

Incredible cleaning service. Non-judgmental regarding the work needing to be done in a residence that had been severely neglected. Made great suggestions on what to do and what not to do, helping us to save money. Very professional company doing excellent work. I highly recommend!

SERVPRO of Northern Sussex County was very responsive to our emergency cleanup at the bank. We would highly recommend them.

Cindy and Candace Are Great. I had a large problem with one of our buildings and Cindy worked with me to find a solution that suited the problem and expedited efficiently and pleasantly. Candace is also always pleasant and helpful. They are a great team and I would recommend them to anyone. Full service customer care. Thank you, Terri U.

Excellent service from friendly staff to a wonderful cleaning job on the municipal building carpets!

I had water damage from a roof leak and SERVPRO of Northern Sussex County was fantastic from start to finish. They provided a very fair estimate, and stuck to their timetable. Everything is fixed perfectly and they left my house spotless. I give them a 5 Star review.

I chose SERVPRO of Northern Sussex County after a kitchen fire and I was more than impressed with the job when completed. The crew was excellent and cleaned every inch of my house, including the silverware and dishes. I will highly recommend your SERVPRO to all. Thank you for a job well done.

REVIEW OF SERVICES …. A friend who works in insurance recommended your SERVPRO to us. I had no idea what company or service would be able to secure our roof from rain damage as the forecast indicated one to one and half inches the day after we noticed the ridge vent shingles had been torn off by probable high winds. My daughter had gone to the attic to bring down her summer clothes when she noticed blue sky on some of the roof peaks.

After fifteen calls to my insurance company they were unable to have someone install a tarp to minimize rain damage the day it rained. Thanks to SERVPRO of Northern Sussex County and Cindy's great customer service with quick response time we were able to avoid the rain damage. Thank you for all your help …. 

Your team (Chris, Tiffany, Daniel, and Brian among others) did a good job here with our attic mold remediation. We appreciate them and their work.

All I can say is that I am “happy, happy, happy” with your services. Thanks for drying out my home. I give you a Customer Satisfaction Rating of: All High 10's

Steve, Bryan, Tiffany, and the rest of the team did an impressive job throughout the entire cleaning and remediation process. I found your SERVPRO to be well qualified and could not have asked for better results. Score Rating: High 10's

Your team was very professional. Steve and Bryan explained to me the entire work process in detail, step by step. I would definitely recommend your SERVPRO to others.

Steve and Ken did a terrific job! with the clean up when my bathroom pipe flooded part of the house. I am very satisfied with the restoration results. I will recommend your SERVPRO in the future.

Thank your crews for all of their hard work with removing and treating the mold on my basement sheet rock walls. You would never even know that it existed. Wonderful Job!

You have a great team, and I was very happy with your services.

Customer Certificate of Satisfaction Score Rating for Commercial Water Damage Emergency Response and Rebuild Services: High Score of all 10's.

Chris, Daniel, and Garrett were very professional during my water damage emergency. Thank them for the wonderful job with my carpet and floors.

Customer Certificate of Satisfaction Score for Commercial Cleaning & Duct Cleaning Services: High Score of all 10's

Thank you! for restoring my townhouse after it flooded this summer. Your crews were very professional during the process. I give your company the highest rating: All 10's.

Customer Certificate of Satisfaction Score Rating for Commercial Emergency Response for Clean-up of Water Damage Flooding in Nail Salon: High Score of all 10's.

Customer Certificate of Satisfaction Score for Commercial Carpet & Floor Polishing: High Score of all 10's.

Customer Certificate of Satisfaction Score Rating for Residential Mold Remediation: High Score of all 10's.

Your technicians did an excellent job with the entire process of our attic mold remediation. Thank you.

Commercial Mold Remediation: I give you a Customer Satisfaction Rating of the Highest 10 Score in all areas of the work that was performed.

Customer Satisfaction Score Rating for Residential Mold Remediation: All High 10's

I was highly satisfied with the on-site personnel's knowledge and professionalism during my water damage clean-up and restoration. They did a great job handling my emergency rom start to finish.

Customer Certificate of Satisfaction Score for Commercial Fire Damage Emergency Response: All High 10's

I was impressed by your on-site personnel that cleaned up the standing water in my basement. I would use you again for future cleaning or restoration needs.

I have always dealt with SERVPRO over my 20 plus year career and this office team/crew was the best I have ever worked with. Cindy, Steve, and Brian were exceptional. I would use this franchise again.

Customer Satisfaction Score for Commercial Water Damage Emergency Response: All High 10's

SERVPRO did a great job cleaning up the water in my finished basement, and worked quickly in an emergency situation. Thanks to the team Steve and Garrett for getting my basement back together. Certificate of Satisfaction Rating, all 10's.

Excellent Service, and Professional during the water damage cleanup from my broken water softener pipe leak.

Thanks so much to Cindy in the office for helping me through the whole process of our water damage restoration and entire rebuild. It was not easy, but it is done. Please thank the whole team of guys who saved my house. Have a great weekend!

Thank you for saving and restoring our water soaked finished basement carpeting after water poured in from our outside broken spigot. The disinfection and dry-out process made our carpet as good as new! Customer Satisfaction Rating: High 10's across the list!

Thank you SERVPRO for and Excellent Job! ...with the Smoke Damage Structure and Content Cleaning of our Colonial Home after our Pellet Stove Fire. We were very satisfied with the work done.

We were completely satisfied with how SERVPRO of Northern Sussex County handled the emergency sewer water damage that backed up into our finished basement. In addition to doing good work, they were quick to answer our call, and got our basement cleaned-up and put back together with no delay.

SERVPRO's on-site technicians did a thorough job of cleaning and sanitizing my basement after a sewer backup into my home. They were very professional throughout the entire restoration process. I would highly recommend them to a friend.

We appreciate how quickly SERVPRO dried out the water and restored our carpets after the neighbor's water leak came into our home. Thank you for your service. Customer Satisfaction List Rating for SERVPRO of Northern Sussex County: High Score of all 10's.

Your team provided Great Service during the Water Cleanup Restoration and Rebuild in my home after the flood. Thank You for  your Knowledgeable and Hardworking Effort.

I am impressed with the quick and professional service I received during both of my emergency water damage incidents. I give you a High Quality 10 Score Rating for both the clean-up and needed structural repairs. Thank you!

SERVPRO of Northern Sussex County's Crew did a Great Job on my Living Room Hot Water Extraction Carpet Cleaning. Thank You SERVPRO for Your Service!

SERVPRO gave me full confidence in their knowledge and professionalism.  High praise for the office staff and technicians who serviced this water damage.

Was completely impressed with the professionalism of your on-site technicians.  They new exactly what to do and kept me informed every step of the way.

Perfect job!  Your office and workers were great and helped me through this.  I want you guys to do the repairs for me too.  Thanks.

You guys did a great job cleaning up my water damage.  10's for all your staff.

SERVPRO dealt with my water damage professionally and promptly.  I was fully informed by the office staff of what to expect and the technicians were skilled and pleasant.  Would use you again and recommend you to my friends.

10's across the board.  Your office staff was perfect and the guys did a great job cleaning up after our fire.  Thanks SERPVRO!

SERVPRO scores 9's and 10's for a job well done cleaning our smoke damaged home.  I would definitely recommend you to our friends  and family.

The SERVPRO team did a great job cleaning up our entire house of the CO2 mess.  Thanks!

Cindy, in the office, was extremely helpful, courteous, professional and sensitive to us.

Arnt, Giovanni and Daniel were extermely professional and sensitive to how upsetting our situation was, always respectful and kept everything clean.

I cannot thank everyone enough in helping us get through this situation.

All members of the SERVPRO staff were knowledgeable, professional and courteous. My water damage was handled perfectly. I would recommend SERVPRO to my friends, family and colleagues. Thanks SERVPRO.

SERVPRO saved the day. The arrived moments after my call and handled my water damage quickly and professionally. Would use them again and again. Great job guys!

Flat out 10's all around. Great job on my water damage. Thanks.

I am very satisfied with the repair work. They were very polite and real gentlemen. Job was good and clean-up great.

Great office and communication. The guys did a great job getting my mold issue resolved quickly. Cudos SERVPRO.

Not the first time I've used this SERVPRO and there's a reason why. Thanks to Cindy in the office and the whole crew who got my condo dry. Thanks!

Personnel were courteous and helpful. Did a good job cleaning all floors, walls and belongings. Top marks all around.

SERVPRO was fast, professional and knew their stuff.

Very satisfied with the service! I give you all 10's.

Your team was courteous and professional. The crew let me know what was going on every step. Would recommend SERVPRO.

I was completely impressed with you guys. Nothing to recommend to improve. Thanks.

Great Job!

Job well done! Quick, clean and professional.

Your office staff was great and helpful, especially Cindy, and your production team was very professional. I will definitely promote your business to my friends and colleagues.

Your office staff, especially Cindy, was especially helpful in coordinating the service and following through with the insurance company. Your crew provided a high quality cleaning service.

The office staff was excellent as was the production crew who were very helpful and pin pointed how do we go about handling everything.  I give SERVPRO of Northern Sussex County high marks and would receommend your company.

Your Production Team and Office staff were very good.  I would recommend SERVPRO of Northern Sussex County.

From your office staff to the men doing the work, you exceeded my expectations.  Thank you SERVPRO of Northern Sussex County

From the office to the guys doing the work, I give you all 10's.