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Fire & Water - Cleanup & Restoration

Navigating Water Disasters With Confidence | SERVPRO of Greater Sussex County

3/15/2024 (Permalink)

Damaged skirting board detached from the wall after the apartment was flooded. Once the water has receded from your property, call SERVPRO of Greater Sussex County to restore your space!

If you have lived in your home for a while, you probably believe that you know the ins and outs of most things that go on under your roof. You are the master scheduler, you know just how to load your dishwasher for optimal cleanliness and you are a pro at repairing the washing machine when it stops mid-cycle. 

While you may be able to predict and assess situations quickly, it is unfortunately impossible to understand and prevent every single disaster. Water leaks are really unpredictable and can take you by surprise at any moment! Knowing what to do when you discover a water disaster can help you stay in control.  

What to Do First
Water disasters can be manmade or they can be caused by Mother Nature herself. A broken window during a heavy rainstorm can cause just as much water damage as a burst pipe in your laundry room. 

No matter how the situation happens, getting it under control should be your main goal. If the water disaster was caused by something like a burst pipe or leaky appliance, turn off the appropriate water valve to stop the flow. 

If your disaster was caused by Mother Nature, try to secure the room in question as best you can. Set out buckets to catch any dripping water or secure a board or tarp over any damaged walls or windows to prevent the water from continuing to pour into your house. 

After the situation is mildly under control, we want you to get us on the phone right away! The faster we can get to you, the better chance you have of avoiding long-term issues. 

The SERVPRO® Response

One of the best things about calling SERVPRO is that we are locally owned and operated, which means we can be at your doorstep faster! Time is of the essence when it comes to water damage restoration, so we waste none of it as we make our way to you. We will prioritize extracting the water by using our wet/dry vacuums, mops or towels. After that, we will open up windows and turn on fans to get your air circulating.

While that process is happening, we will work on saving your possessions and getting them to a more secure location. We will remove personal belongings and small furniture to a dry location where our restoration team will carefully inspect each item for damage. If there is any furniture in the area that cannot be moved, we will prop it up off the floor so our air movers and blowers can access every space with ease. 

Moisture Detection

Once the visible water is gone, it may look like our job is done, but that’s not true! Hidden moisture can linger behind walls or under floors, which can be really hard to spot with the naked eye. Thankfully, our infrared camera technology and moisture detectors can help us pinpoint every drop of lingering moisture that is out of sight. 

Once we are sure that we got every bit of water, our team will work on restoring and repairing your damaged walls, ceilings, floors and possessions. We will work hard until you are 100% satisfied and your home has been returned to its preloss state. 


Water damage got you down? Contact SERVPRO of Greater Sussex County today.

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